The first few sessions in Forza Horizon 6 are packed with things to do, so it's easy to miss a garage notification or assume a car will show up later. Loyalty Rewards are meant to recognise players who spent time with earlier Forza games, and they can give returning drivers a useful boost before they've earned much FH6 Credits. You don't need to enter a code, visit a special menu, or complete a long side activity. Once the Tokyo City introduction is out of the way, the game checks the history connected to your Microsoft account. If it finds eligible activity, the vehicles should be placed in your garage. That's the idea, anyway. For some people it happens straight away. For others, the cars arrive after a restart, a little waiting, or a server refresh.
What Counts for Loyalty Rewards
The key detail is the account, not the machine you're playing on now. Maybe you played Forza Horizon 4 on Xbox, moved to PC for Horizon 5, then started FH6 somewhere else. That can still work if you kept using the same Microsoft account and Gamertag. The game is looking for prior participation in eligible titles, including Forza Horizon, Forza Horizon 2, Forza Horizon 3, Forza Horizon 4, Forza Horizon 5, and Forza Motorsport from 2023. Each eligible game is linked to one recognisable vehicle from that title's history. It's a nice touch for people who've followed the series for years. More importantly, it gives you cars to drive and tune while your cash balance is still fairly limited. Don't expect every car to arrive through a separate message. Check the garage itself, including any filters that might hide part of your collection. A reward can be there without much fanfare.
Why the Cars Sometimes Don't Show Up
Most missing-reward cases come down to account confusion or delayed syncing. It sounds obvious, but plenty of players have more than one Microsoft login. An old Xbox profile, a newer PC account, or a family console account can make things messy fast. Start by checking the Gamertag shown in FH6 and compare it with the one used in your earlier Forza saves. If they don't match, the game can't connect that older history to your current garage. Cloud saves can also take time to catch up, especially after installing the game on a new device. There may be a delay on the service side too. At launch, reward delivery often happens in waves rather than at the exact second you finish the opening race. It's frustrating, sure, but it doesn't automatically mean your rewards are gone. Give the game some time before changing save settings or trying anything drastic.
A Sensible Way to Check and Refresh
First, finish the introductory race and make sure you've reached the point where the garage is fully available. Then close FH6 completely and launch it again while connected to the internet. Let it sit at the main menu for a minute before loading into the world. That short pause can help the account check catch up. Next, open your garage and look through the full car list rather than relying only on the most recent additions. If nothing has appeared, confirm that your Xbox app, console profile, and in-game account all use the same Microsoft sign-in. It's also worth checking Forza Support channels and Playground Games updates, since reward issues are sometimes corrected on their side without a large download. If several hours have passed and the account is definitely correct, send a support request with your Gamertag, platform, and the older Forza titles you played. Keep it simple and factual. That gives the support team something clear to review.
Final Thoughts
Loyalty vehicles aren't always the fastest cars in FH6, but that's not really the point. They add some personality to a new garage, give returning players an immediate set of options, and carry a bit of history from the games that came before. Use them for early races, photo sessions, cruising around Japan, or just keep them as collector cars. While you're building out the rest of your roster, cheap FH6 Credits can help cover other purchases, leaving those loyalty cars untouched for the events where you actually want to enjoy them. If the rewards are missing, check the account first, allow time for syncing, and contact support only after the usual refresh steps haven't worked.
